Cannabis wholesalers, how are you managing customer texts and emails?

Curious how licensed cannabis wholesalers and distributors are handling day-to-day customer communication.

Are you mostly responding to buyers manually through text and email, or are you using something to help manage and automate replies?

I've been looking into platforms like Blackleaf, LeafLink, and Distru, but I'm especially interested in what actually works for smaller wholesale businesses.

Would love to hear what you're using and what's been working or frustrating for you.