Question for CA cannabis businesses: is anyone actually using METRC Retail ID successfully?

As a retailer we've been trying to use METRC Retail ID in California, where it’s optional, and are running into consistent problems that make it feel unusable in practice.

At a high level, we’re seeing:

• Consumer QR codes that show data (IDs, cannabinoid %s) that don’t clearly line up with what’s printed on the package or visible to retailers in METRC.
• Multiple identifiers tied to a single product (source package, package, batch, other IDs) with little clarity on what’s meant for consumers vs retailers.
• Retail ID imports pulling far more barcodes than were actually purchased, creating POS conflicts and forcing re-stickering anyway.
• POS vendors (Treez, in our case) effectively recommending not using Retail ID due to these issues.

Retail ID was pitched as a way to save time and avoid re-labeling, but so far it’s added complexity and risk instead. Since CA only requires batch-level tracking, it’s not clear why unit-level Retail IDs are being exposed in ways that don’t work cleanly with retail operations.

Before we decide whether to completely opt out (including on future white-label products), I’m curious:

• Are other CA retailers using METRC Retail ID successfully?
• Or are most of you just opting out and stickering everything yourselves?

Trying to understand if this is a solvable workflow issue, or if Retail ID just isn’t ready for prime time in California.