Weird Weight Limit Issue at puff (med)

Hey all, I’m a 19-year-old Michigan medical patient with a valid med card. I went to Puff Utica recently to buy MKX 200mg gummies (14 total) something I’ve done multiple times without issue. I had only 3 oz on record for the month and hadn’t purchased anything else that day.

But when they tried to ring me up, the system flagged me for hitting the 10oz limit and blocked the sale. They said I could only buy 1 MKX gummy. Weirdly, I was still able to buy 4 Platinum 200mg gummies or 8 Dope Ropes and 1 Platinum same THC dose, different brands.

The dispensary said this has happened before, and it’s probably a METRC issue. They told me to contact MMMP and METRC. MMMP told me my limit looks totally fine and to follow up with METRC, which I did, but haven’t heard back andit’s been 4 days (3 business).